GenZWrite Privacy Policy

Last Updated: 1/9/2025

Welcome to GenZWrite (“we,” “us,” “our”, “GenZWrite”). This Privacy Policy explains how we collect, use, store, protect, disclose, and retain your information when you use our website, application, or other services (collectively, the “Service”). By using the Service, you agree to this Privacy Policy.

1. Information We Collect

We may collect or receive information in the following categories:

Type	What We Collect	Purpose
User‐Provided Information	Name, email address, username, password, billing/payment information, usage preferences, text you submit for humanization	To provide core services, user accounts, billing, support, personalization
Automatically Collected Information	IP address, browser type, device type, operating system, OS version, timestamps, page visits, click data, session logs, cookies, analytics data	To maintain, monitor, and improve the Service; security; analytics; detect abuse
Derived / Inferred Information	Usage patterns, content preferences, anonymized trends	To optimize the user experience, suggest features, improve performance
Third-Party / Integrations	Data from integrated services (payment processors, analytics, email service providers)	To process payments, send email notifications, analytics, performance

2. How We Use Your Information

We may use the information we collect for the following purposes:

1. To provide and maintain our Service — enabling core features like humanizing text, account login, usage tracking, etc.
2. Billing, payments, refunds — process subscriptions, manage invoices, protect against fraud.
3. Personalization & recommendations — tailor the Service to your preferences, suggest plans/tones/styles.
4. Security, abuse detection & fraud prevention — detect misuse, block malicious behavior, enforce policies.
5. Communications — send you updates, marketing, newsletters, support messages (if consented).
6. Analytics and improvement — measure usage, monitor performance, test features, and improve our algorithms.
7. Legal compliance & protection — respond to lawful requests, enforce our Terms, protect rights, prevent harm.

3. Sharing & Disclosure

We do not sell your personal data. We share or disclose information in these cases:

With service providers / vendors who perform services on our behalf (payment processors, email service, hosting, analytics).
With affiliates or subsidiaries under common ownership, under the same privacy obligations.
In connection with a business transaction (merger, acquisition, sale of assets) — with confidentiality requirements.
When required by law, court orders, governmental requests, or to protect rights, safety, property.
With your consent, when you explicitly permit us to share your data with third parties.

4. Data Retention & Deletion

We keep your personal information as long as necessary to provide the Service, fulfill legal obligations, resolve disputes, and enforce our agreements.
For user-submitted text/content, we may retain anonymized or aggregated versions for analytics, improvement, or training (unless you request deletion).
You may request to access, correct, port, or delete your personal data. Upon deletion, we’ll remove your data except what we must retain for legal or operational reasons.

5. Cookies & Tracking Technologies

We use cookies, web beacons, local storage, tracking pixels, and similar technologies to recognize your browser, maintain login sessions, measure performance, and personalize content.
You can manage or disable cookies in your browser settings. But note: disabling them may affect functionality.
We may use third-party analytics (e.g. Google Analytics) to gather anonymized usage data to improve our Service.

6. Security

We employ industry-standard encryption / TLS to secure data in transit.
Access to personal data is restricted to employees or contractors who need it for business.
We enforce security protocols, audits, and best practices to safeguard your information.
However, no system is 100% secure — we cannot guarantee absolute security.

7. Children & Minors

Our Service is not intended for children under 13 years old (or other age depending on local law).
We do not knowingly collect personal data from children under that age.
If we discover we’ve collected data from a minor, we will promptly delete it.
If you are a parent or guardian and believe your child submitted data, contact us to request removal.

8. International Data Transfer

If you access GenZWrite from outside the country of our main operations, your data may be transferred to, stored in, and processed in another country. By using the Service, you consent to such transfers, provided we maintain appropriate safeguards (e.g. standard data protection clauses).

9. Changes to this Privacy Policy

We may update this policy occasionally. When we do:

We’ll update the “Last Updated” date
We may notify you (via email or in the app) if changes are material
Continued use of the Service after changes indicates your acceptance

10. Contact Us

If you have questions, concerns, or want to exercise your privacy rights, reach out:

Email: hello@genzwrite.com